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  • Our practice
    • About our practice
    • What sets us apart
    • Meet dr. zammitti
    • Meet dr. gidaly
    • Board certification
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    • Office tour
  • Treatment
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    • Orthodontics
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Zammitti & Gidaly Orthodontics logo
Zammitti & Gidaly Orthodontics logo
Main Menu
  • Our Practice
    • About Our Practice
    • What Sets Us Apart
    • Meet Dr. Zammitti
    • Meet Dr. Gidaly
    • Board Certification
    • Join Our Team
    • Patient Testimonials
    • Office Tour
  • Treatment
      braces
      • Types of braces
      • Braces for kids
      • Braces for teens
      • Braces for adults
      • Braces FAQ
      • Payment calculator
      invisalign
      • Invisalign for kids
      • Invisalign for teens
      • Invisalign for adults
      • Invisalign FAQ
      • Payment calculator
      orthodontics
      • Types of appliances
      • Common issues
      • Technology
      • Life with braces
      • Mouthguards
      • TMJ/TMD
  • Patient Resources
    • Your First Visit
    • Emergency Care
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    • Patient Forms
    • Life With Braces
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  • Contact Us
    • Contact Info
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  • Our practice
    • About our practice
    • What sets us apart
    • Meet dr. zammitti
    • Meet dr. gidaly
    • Board certification
    • Join our team
    • Office tour
  • Treatment
    • Braces
      • Types of braces
      • Braces for kids
      • Braces for teens
      • Braces for adults
      • Braces FAQ
      • Payment calculator
    • Invisalign
      • Invisalign for kids
      • Invisalign for teens
      • Invisalign for adults
      • Invisalign FAQ
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    • Orthodontics
      • Types of appliances
      • Common issues
      • Technology
      • Life with braces
      • Mouthguards
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  • Patient resources
    • Your first visit
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    • Life with braces
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  • Contact us
    • Contact info
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  • Our practice
    • About our practice
    • What sets us apart
    • Meet dr. zammitti
    • Meet dr. gidaly
    • Board certification
    • Join our team
    • Office tour
  • Treatment
    • Braces
      • Types of braces
      • Braces for kids
      • Braces for teens
      • Braces for adults
      • Braces FAQ
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    • Invisalign
      • Invisalign for kids
      • Invisalign for teens
      • Invisalign for adults
      • Invisalign FAQ
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    • Orthodontics
      • Types of appliances
      • Common issues
      • Technology
      • Life with braces
      • Mouthguards
      • TMJ/TMD
  • Patient resources
    • Your first visit
    • Emergency care
    • Financial info
    • PPO insurance
    • Patient forms
    • Life with braces
    • Brushing & flossing
    • Retainers
    • Patient login
    • Smile protection plan
  • Contact us
    • Contact info
    • Refer a patient
    • Refer a friend
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Emergency care

Home » Patient Resources » Emergency care

Doctor in a white coat using a smartphone

True orthodontic emergencies are rare, but when they occur, we are available to you. As a general rule, you should call our office when you experience severe pain or have a painful appliance problem; you can’t care for yourself. We’ll be able to schedule an appointment to resolve the problem.

You might be surprised to learn that you may be able to solve many problems yourself temporarily until you can get to our office. If there is a loose piece that you can remove, put it in a plastic bag or envelope and bring it with you to your next appointment. If your braces are poking you, put soft wax on the piece that’s sticking out. If the wire has slid to one side, you can pull it back to the other side with needle-nosed pliers, replacing it in the tube on the back tooth.

After alleviating your discomfort, it is very important that you still call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions to your treatment plan.

General Soreness

When you get your braces on, you may feel general soreness in your mouth, and teeth may be tender to biting pressures for three to five days. Stick to a soft diet until your teeth do not hurt to chew. Irritated gums and other sore spots can be relieved by rinsing your mouth with a warm salt-water mouthwash. Dissolve one teaspoonful of salt in eight ounces of warm water, and rinse your mouth vigorously. If the tenderness is severe, take Acetaminophen (Tylenol) or whatever you normally take for headache or similar pain. Aspirin, Ibuprofen (Motrin, Advil), and Naproxen Sodium (Naprosyn, Anaprox) actually slow the tooth movement, so it is not advisable to use them frequently while wearing braces.

The lips, cheeks, and tongue may become irritated for one to two weeks as they learn a new posture and become accustomed to the braces‘ surface. You can put wax on the braces to lessen this. We’ll show you how!

Headgear

Sometimes discomfort is caused by not wearing the headgear as instructed by your orthodontist. Please refer to the instructions provided by your orthodontist. If the facebow (metal piece) is bent, please call our office for assistance. The headgear should hurt less the more it’s worn, so be sure you get in the prescribed number of hours.

Loose Appliance

If your appliance is poking you, place wax on the offending part.

Loose Bracket

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it if needed for comfort. If the bracket or band can be removed easily, place it in an envelope and save it to bring to your next appointment.

Loose Wire

Using a pair of tweezers or needle-nosed pliers, try to put your wire back into place. It is okay to use a piece of floss to tie the wire into place: tie the floss around the bracket in place of the missing colored o-ring. If you cannot put the wire into a comfortable position and covering the end with wax doesn’t help, as a last resort, use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened if the end of the wire is still sharp place wax on it.

Poking Wire

Using a pencil eraser, push the poking wire down or place wax on it so that it is no longer poking.

Schedule Free Consult

The first step toward achieving a beautiful, healthy smile is to schedule an appointment. Simply select a location below, then choose the time and day that works best with your schedule.

Concord
Davidson
Harrisburg
  • Concord

  • Davidson

  • Harrisburg

Patient Testimonials

We Love Making People Smile

Hear what our patients have to say about their experience with us!

View More
Kis
The team gives exceptional service and we definitely would recommend this practice.
Chantal
I absolutely love my smile! My braces journey with Zammitti & Gidaly has been such a great experience, and I couldn’t be happier with my results. I’m so grateful for the care and attention throughout my orthodontic treatment. The best feeling is seeing the results and being able to smile with confidence! If you’re considering braces, I definitely recommend Zammitti & Gidaly. Thank you for helping me achieve a smile I’m truly in love with!
Ashley W.
All 3 of our children were in need of braces and the staff was always warm and pleasant! They explained everything in great detail and worked us in for brackets repairs or anytime we needed additional rubber bands. They are focused on client experience and making everyone feel comfortable. The results we saw in our children’s smiles were exceptional! Highly recommend this team!
Anna B.
We had a wonderful experience with Dr. Gidaly and his staff! My son was a patient, and everyone was friendly, professional, and efficient. We were seen right on time for our appointment, and the team worked efficiently to ensure we were in and out as quickly as possible. We truly appreciate their excellent care and highly recommend this office!
Angela M.
Dr. Gidaly has seen all 4 of my children and now myself as a patient and I wouldn’t go anywhere else! All ortho work has turned out great!
Sarah B.
We were nervous to start the whole orthodontic process, but Dr. Gidaly never rushed us and worked with our dentist to get as much covered on the dental side as possible before starting braces. I now have 3 kids under his care! He offers a great price, is flexible with appointments, and he knows my kids….we are more than a number here. Highly recommend!
Siva Shankar R.
We had an exceptional experience at Zammitti & Gidaly Orthodontics throughout my daughter's braces treatment. She is getting her braces off today, and we couldn't be happier with the wonderful care she received and her beautiful new smile!
Lily B.
I have had the most amazing experience with Zammiti and Gidaly orthodontics! I love my brand-new smile, and Kierstin Mitchell was amazing with helping me!
Andra G.
The staff is nice, professional and it’s clean I can’t wait to see the results
Samantha H.
I just called in for a consultation and spoke with a young lady named Jocelyn. I was very satisfied with her professionalism and customer service. She was all around wonderful to coordinate with.
Cassandra S.
Very kind and helpful staff. Dentist is great and ai am very excited about my future smile.
Kennedy B.
I LOVE THEM!!!! The staff was so kind :)
Dr. Marie S.
The staff and dentist at this location are so friendly, I appreciated the prompt service.
Bella B.
i finished up my treatment around two years ago, but they were so nice during my treatment and made sure i got the best and most effective care! would 100% recommend to all of my friends getting orthodontic care!
Mary Anne L.
As a parent of four and a medical professional, I value excellent care, personal attention, and an office that runs efficiently—and Dr. Gidaly’s practice delivers on all three! After moving here from out of state, my older two children received orthodontic care at a larger, well-known local practice. While that office was popular, the experience often felt impersonal. When it was time for my younger two to begin treatment, we chose Dr. Gidaly’s office, and the difference has been refreshing. The staff is welcoming, kind, and accommodating, and we feel like a valued family, never just another number. I have complete confidence in Dr. Gidaly’s experience and expertise. The care is top-notch, and I appreciate how well the team respects our time while providing thoughtful, personalized attention. I highly recommend Dr. Gidaly and the entire team to any family looking for exceptional orthodontic care!
contact us

704.947.9991

  • 10040 Edison Square Drive NW, Suite 104
    Concord, NC 28027
  • 130 Harbour Place Drive, Suite 100
    Davidson, NC 28036
  • 4079 Harris Square Drive
    Harrisburg, NC 28075
Concord, NC
Davidson, NC
Harrisburg, NC
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