Hear what our patients are saying about their experience with us!
Laura C.
This team truly takes care of people. Karen was so kind and one of the most knowledgeable people I’ve ever been helped by at an office. She was able to answer a lot of detailed questions not only about options, processes annd procedures, but also complex insurance changes and difficult timing I needed to navigate. She gave me a clear and transparent quote with ease. Both Karen and Dr. Gidaly are also very compassionate and went out of their way to help me problem-solve another dental issue I was having that had nothing to do with the work they had signed on to do. Dr. Gidaly went as far as calling me from his personal cell when he was off to check in, answer questions, help come up with a plan and let me know that I could reach out to him at any time. It can be really hard to find providers who are both highly skilled AND compassionate. This office is both. Highly recommend!!!
Response from the owner:Thank you for your wonderful review, Laura! We're thrilled to hear about your positive experience with Karen and Dr. Gidaly. Our team is dedicated to providing compassionate and knowledgeable care. We appreciate your recommendation!
Tecina H.
Myself and 3 children as well as my sister and her family has all went to Zammitti and Gidaly for our Orthodontic needs. We all love them .
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you and your family love our services. We look forward to continuing to provide excellent orthodontic care for everyone.
hopee
Love love loveeee. I’m very picky about where I go & this ortho did not disappoint. Such a beautiful environment and I always feel at home. Amazing staff & very understanding as well. You can tell they love what they do!!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you feel at home and appreciate our team's dedication. Your satisfaction means a lot to us, and we look forward to continuing your orthodontic journey!
Kaiymma E.
great appointment, everyone was friendly & very efficient. happy to be a new patient!
Response from the owner:Thank you for your kind words, Kaiymma! We’re thrilled you had a great experience with our team. Welcome to our practice, and we look forward to helping you achieve your dream smile!
Kim B.
Always a good experience. Dr. Zammitti and the dental hygienist were always professional and courteous.
Response from the owner:Thank you for your kind words, Kim! We’re thrilled to hear about your positive experiences with Dr. Zammitti and our team. We look forward to seeing you again soon at Zammitti & Gidaly Orthodontics!
Salah K.
Incredible team, incredible atmosphere, can’t recommend this place enough!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your experience with our team and atmosphere. Your recommendation means a lot to us. We look forward to seeing you again soon!
Ebony S.
The office was so Welcoming everybody was nice and sweet and made you feel like you were at home. Coco personality was over the top. She was very loving and caring from the time you walk in till the time you walk out!! 1000/10 will always recommend
Response from the owner:Thank you for your kind words, Ebony. We're thrilled to hear you felt at home during your visit. Coco and our entire team strive to create a welcoming environment for all our patients. We appreciate your recommendation!
Audrey B.
Very kind and very efficient. My daughter never complains about going to the orthodontist. She tends to be nervous about a lot of things, but the staff are very gentle and friendly with her.
Response from the owner:Thank you, Audrey! We’re thrilled to hear that your daughter feels comfortable with us. Our team's gentle and friendly approach ensures a positive experience for all our patients. We appreciate your kind words!
Kelly R.
Great consultation and then follow up visit. Dr Gidaly and s great with kids and the process could not have been any easier. Highly recommend.
Response from the owner:Thank you for your wonderful review, Kelly! We're delighted to hear that Dr. Gidaly made the process easy and enjoyable for your family. Your recommendation means a lot to us!
Tahara E.
I had such a positive experience during my visit yesterday with Dr. Zammitti, thanks in large part to Coco’s incredible customer service. From the moment I arrived, Coco made me feel genuinely cared for and completely at ease. She took the time to walk me through my treatment plan options with so much clarity and compassion, which I truly appreciated.
I came into the office feeling frustrated and discouraged with my Invisalign progress—it felt like my teeth wasn’t shifting. But after meeting with Coco and Dr. Zammitti, that worry melted away. They listened to my concerns and reassured me with a thoughtful plan to move things in the right direction. Now, with the decision to add more trays, I feel hopeful and confident again.
I can’t recommend Zammitti and Gidaly Orthodontics enough. Their care goes beyond just treatment—they truly see and support you.
I came into the office feeling frustrated and discouraged with my Invisalign progress—it felt like my teeth wasn’t shifting. But after meeting with Coco and Dr. Zammitti, that worry melted away. They listened to my concerns and reassured me with a thoughtful plan to move things in the right direction. Now, with the decision to add more trays, I feel hopeful and confident again.
I can’t recommend Zammitti and Gidaly Orthodontics enough. Their care goes beyond just treatment—they truly see and support you.
Response from the owner:Thank you for your thoughtful review! We're thrilled to know that Coco and Dr. Zammitti were able to provide clarity and support during your visit. Your confidence means so much to us!
A B
I had such an amazing experience yesterday that I just had to share! From the moment I walked in, I was greeted with a warm welcome. Coco assisted me during my visit, and she was absolutely fantastic. Her positive energy and friendly personality truly lit up the room. She was not only welcoming but also incredibly knowledgeable, which instantly put me at ease about my teeth. I genuinely felt comfortable and well cared for. A huge shoutout to Dr. Zammitti as well, talking with him gave me total confidence that I was in great hands. Thank you all so much!
Response from the owner:Thank you for your wonderful review! We're thrilled you had an amazing experience. Coco and Dr. Zammitti appreciate your kind words. We look forward to seeing you at your next visit!
Nichole W.
Coco the assistant was amazing during my consultation. She explained things through out the entire process. She definitely was a treasure to work with. The office is top notch!
Response from the owner:Thank you for your kind words, Nichole! We're thrilled to hear that Coco provided exceptional support during your consultation. The team's dedication to your experience is our top priority. We appreciate your feedback!
Aaron M.
My 10 yr old son is a patient and we couldn’t be happier with our experience. Dr. Gidaly communicates with kids well and helped us with the apprehension of the process. He was able to put my son’s concerns to rest and explained what all to expect. His staff is all wonderful too! I highly recommend Dr. Gidaly and his office.
Response from the owner:Thank you for your wonderful review! We’re thrilled to hear that Dr. Gidaly was able to ease your son’s apprehensions and provide a positive experience. Our team strives to create a welcoming and supportive environment for all our patients. Your recommendation means a lot to us, and we look forward to continuing to serve you and your family.
Larina P.
Dr. Gidaly and his staff have been excellent with both of my daughters. He is also 100% responsive to after-hours questions/concerns (which is always when things go wrong) which is so deeply appreciated when you're trying to support your child. Sign on and all will be well!
Response from the owner:Thank you for your wonderful feedback, Larina! We're thrilled to hear that you and your daughters have had such positive experiences with Dr. Gidaly and our team. Providing prompt support, especially during after-hours, is a priority for us. We appreciate your trust and recommendation!
Yeila R.
I had my first consultation it was amazing customer service is top tier COCO is the one she had incredible customer service and carisma makes you feel comfortable and at home she is very well educated and understanding of your needs!! And I just got my braces And all thanks to COCO and Riley with their amazing treatment! 10/10🫶🏻
Response from the owner:Thank you for your wonderful review, Yeila! We're thrilled to hear that you had an amazing experience with Coco and our team. Your comfort and satisfaction are our top priorities. We're excited to support you on your orthodontic journey!
Doug L.
Karen & Dr. Gidaly were friendly, and accommodating for our consultation. Karen is very personable, which makes you immediately feel at home. Dr. Gidaly sat down with us, explained my son’s X-rays and treatment plan in simple, understandable terms. I felt like a real person, not just a number (which is the opposite of how I felt at our previous orthodontist office with my older two kids). Will definitely recommend him to all our family and friends moving forward!!
Response from the owner:Thank you for your wonderful feedback, Doug! We are thrilled to hear that you and your son had such a positive experience with Karen and Dr. Gidaly. Our team strives to provide personalized care and make every patient feel at home, so it's rewarding to know we accomplished that for you. Your recommendation to family and friends means a lot to us, and we look forward to serving you in the future!
Chaquandra C.
I love the Harrisburg office . I’m sure they are all great but this is the only one I’ve been too. I really love the energy when I walk in. Staff is ready to help and are very polite. They engage in conversations and make you feel as comfortable as ever. I highly recommend!
Response from the owner:Thank you for your wonderful review, Chaquandra! We're thrilled to hear that you had such a positive experience at our Harrisburg office. Our team strives to create a welcoming environment, and we're glad that you felt comfortable and supported. We appreciate your recommendation!
Kelly L.
Update! Treatment complete!!!
Brilliant! Absolutely brilliant!
Zammitti and his staff are THE orthodontic practice of the Charlotte area. I would say in the state or even the U.S. Dr. Z's expertise and knowledge is what you would want from a dental professional. The way he and his staff treat their patients should be the goal of all dental practices, regardless of if it is orthodontic or general dentistry practices. While his level of education & experience could be intimidating, the way he speaks with his patience to explain options as well as the way he interacts with his staff is anything but. He truly makes you feel as though you have a voice in your treatment, rather than using arrogant scare tactics, which I have commonly experienced in the dental profession. If you have the slightest concern or insecurity about your smile, there is absolutely no other practice to consider. I am 110% satisfied with the results!!! From my initial consultation all the way to the end of my treatment, this practice has been phenomenal. It is common & almost expected to go to an appointment & wait well beyond your scheduled appointment time before you're seen. I've never had to wait to be seen. I've had huge anxiety about visiting dentists in the past due to previous experiences. There is something about Dr. Zammitti & his staff that provides comfort & calmness. They make you feel as though they literally know you as a person yet they focus on what they are doing at the same time so you are done & out the door asap. Rather than having time to sit and wait & get anxious.
It's a seamless operation he has going on in his office. This is THE orthodontic practice! Definitely a 5 star office!
WOW! Just WOW! Absolutely detest dental work due to previous experiences at a dentist's offices being so traumatic & the judgement I feel at the practices I've been a patient at. Not to mention, the use of what I feel are scare tactics or at least come across that way. Therefore, I was definitely nervous about my initial ortho consultation with Dr. Zammitti...dreading the possibility of hearing all the things that are wrong & ugly about my teeth along with the pressure of having to have everything "fixed". My experience couldn't have been any further from that. I couldn't have asked for a better experience from the moment I walked in & met my treatment coordinator to the moment I left & everything in between. My treatment coordinator respected my "dental anxiety" & couldn't have done her job any better. Dr. Zammitti is hilarious to me, I'm not sure why but I find him very funny....and BRILLIANT! Like super BRILLIANT! He actually sat down at a desk with me to talk!!!! He explained things in normal human language that made sense. He didn't try to boast how intelligent he is or the endless list of credentials by throwing out tons of medical terminology that could be intimidating & cause someone to become overwhelmed. I didn't feel judged or criticized. I felt like his approach was more of "this is what I can do to make your smile perfect" rather than "you need to do this or all these bad things are going to happen". Everything was clear & I felt like I had a choice. My treatment coordinator explained the financials, which also made me feel like I had options. Because of my initial experience,
I chose to follow Dr. Zammitti's suggestions to
get braces. Dr. Zammitti & the assistant, Nathalie,
were both very gentle putting braces on...BUT they also worked quickly which was crucial for me....yet I felt like if I had needed a break at any point,they would have been completely fine with it.l & wouldn't have grown impatient. I HIGHLY HIGHLY recommend this practice!!!! If you want your smile to be as flawless
as possible ....GO HERE!!!
Brilliant! Absolutely brilliant!
Zammitti and his staff are THE orthodontic practice of the Charlotte area. I would say in the state or even the U.S. Dr. Z's expertise and knowledge is what you would want from a dental professional. The way he and his staff treat their patients should be the goal of all dental practices, regardless of if it is orthodontic or general dentistry practices. While his level of education & experience could be intimidating, the way he speaks with his patience to explain options as well as the way he interacts with his staff is anything but. He truly makes you feel as though you have a voice in your treatment, rather than using arrogant scare tactics, which I have commonly experienced in the dental profession. If you have the slightest concern or insecurity about your smile, there is absolutely no other practice to consider. I am 110% satisfied with the results!!! From my initial consultation all the way to the end of my treatment, this practice has been phenomenal. It is common & almost expected to go to an appointment & wait well beyond your scheduled appointment time before you're seen. I've never had to wait to be seen. I've had huge anxiety about visiting dentists in the past due to previous experiences. There is something about Dr. Zammitti & his staff that provides comfort & calmness. They make you feel as though they literally know you as a person yet they focus on what they are doing at the same time so you are done & out the door asap. Rather than having time to sit and wait & get anxious.
It's a seamless operation he has going on in his office. This is THE orthodontic practice! Definitely a 5 star office!
WOW! Just WOW! Absolutely detest dental work due to previous experiences at a dentist's offices being so traumatic & the judgement I feel at the practices I've been a patient at. Not to mention, the use of what I feel are scare tactics or at least come across that way. Therefore, I was definitely nervous about my initial ortho consultation with Dr. Zammitti...dreading the possibility of hearing all the things that are wrong & ugly about my teeth along with the pressure of having to have everything "fixed". My experience couldn't have been any further from that. I couldn't have asked for a better experience from the moment I walked in & met my treatment coordinator to the moment I left & everything in between. My treatment coordinator respected my "dental anxiety" & couldn't have done her job any better. Dr. Zammitti is hilarious to me, I'm not sure why but I find him very funny....and BRILLIANT! Like super BRILLIANT! He actually sat down at a desk with me to talk!!!! He explained things in normal human language that made sense. He didn't try to boast how intelligent he is or the endless list of credentials by throwing out tons of medical terminology that could be intimidating & cause someone to become overwhelmed. I didn't feel judged or criticized. I felt like his approach was more of "this is what I can do to make your smile perfect" rather than "you need to do this or all these bad things are going to happen". Everything was clear & I felt like I had a choice. My treatment coordinator explained the financials, which also made me feel like I had options. Because of my initial experience,
I chose to follow Dr. Zammitti's suggestions to
get braces. Dr. Zammitti & the assistant, Nathalie,
were both very gentle putting braces on...BUT they also worked quickly which was crucial for me....yet I felt like if I had needed a break at any point,they would have been completely fine with it.l & wouldn't have grown impatient. I HIGHLY HIGHLY recommend this practice!!!! If you want your smile to be as flawless
as possible ....GO HERE!!!
Response from the owner:Thank you for your kind words! We do everything in our power to make scheduling, completing, and following up on patient appointments as seamless as possible.
SG
I thoroughly enjoyed my experience. Coco was phenomenal and I smiled the entire time. Thank you for the top tier service!!
Response from the owner:Thank you for your wonderful review, Shanaya! We're delighted to hear that you had such a positive experience and that Coco made it memorable for you. We appreciate your kind words and look forward to serving you again!
Janice S.
I went in for a consultation and everyone treated me kindly. I was thoroughly educated and welcomed by Coco-whose enthusiasm at her job is contagious. Dr Zammitti informed me of my options and I’m looking forward to the next steps Ty.
Response from the owner:Thank you for your wonderful review, Janice! We're so glad to hear that you had a positive experience during your consultation. Coco's enthusiasm and our team's commitment to education are definitely cornerstones of our service. We look forward to supporting you in the next steps of your journey!
Tabrianna D.
Coco was absolutely amazing !!!!! Felt very comfortable !! Great energy all around ! Very welcoming & excellent service from Dr.Zammitti himself & staff !!
Response from the owner:Thank you for your wonderful review, Tabrianna! We're thrilled to hear that you had such a positive experience with Coco and our team. Your comfort and satisfaction are our top priorities. We look forward to welcoming you back!
gina E.
Our experience with Zammitti & Gidaly Orthodontics has been fantastic! The staff is always friendly, professional, and attentive to my son’s needs. From the initial consultation to ongoing adjustments, they have provided top-notch care. We appreciate their patience and expertise in making his orthodontic journey smooth and comfortable. Highly recommend!
Response from the owner:Thank you for your wonderful review, Gina! We're thrilled to hear about your positive experience and appreciate your kind words about our staff. It’s our goal to provide the best care possible, and we're glad your son's orthodontic journey has been smooth and comfortable. Your recommendation means a lot to us!
Francine W.
Professionalism top notch treatment me and my daughter Kayla loved the treatment we received today🩷
Response from the owner:Thank you for your wonderful review, Francine! We're delighted to hear that you and Kayla had a great experience with us. Your satisfaction is our priority, and we look forward to serving you both again!
Sharon L.
Coco was absolutely amazing!! Great client centered service. Good communication, made all us laugh and feel comfortable. Thank you guys so much for having a closed door so people can't see your x-rays and hear your business!! Coco Rocks!
Response from the owner:Thank you so much for the positive feedback. We are honored to serve each and every one of our patients!
Joshua W.
I loved the service of ms.Coco Bean and zamitti. They were very inviting, accommodating, and informative to what work needed to be done. After going through smile direct, and that being a dud, this reminds me of the orthodontists that took care of me back in New york when I first had gotten braces at 14 years old.
Response from the owner:We appreciate you taking the time to leave us feedback on your experience. We work very hard every day to exceed our patients’ expectations!
Brittany B.
Well taken care of from the moment I stepped in to the moment I stepped out!! Felt more like family!!! One person that stuck out to me the most was the beautiful young lady by the name of COCO!!!! I really enjoyed her company and warm sprit !! Bc of her I gained courage and confidence to get my braces!!!
Response from the owner:Thank you for your kind words! Your vote of confidence in our practice is why we do what we do!
shai P
I’m currently a client here & I’ve never had any issues. I’ve recently told my mom about this orthodontist due to my sister needing a better one! Absolutely LOVE my orthodontist & staff especially Coco she’s very nice and knowledgeable. Definitely answered all the questions my family had. I also appreciated all the jokes to help get rid of the nerves my sister had as she’s now a new client herself.Coco also took the time to get to know my sister and my mom which felt more like family rather than just a client. My sister had her 1st consult and she and my mom left feeling confident and happy about her new orthodontist. Dr. Zimmitti is the absolute BEST at keeping you updated and making sure his clients understand what’s going on and what needs to be done. Every time I go for a monthly visit everyone is so pleasant. Thank you to the entire team I really appreciate you, and thank you for my beautiful smile.
Response from the owner:Thank you for your kind words! We do everything in our power to make scheduling, completing, and following up on patient appointments as seamless as possible.
George M.
When I say they set the standard for customer care I mean companies need to study their outstanding efforts to make you feel so welcome. They will go above and beyond to make you feel so special as a customer. And their work!! The work they do is nothing short of perfection. I mean danggggg I don’t think I stopped smiling since I got my teeth fixed and that was almost two years ago at this point. The confidence they gave me can’t be put into words!!! Thank you Z&G team!!!!
Response from the owner:Thank you for your incredible review, George! We are thrilled to know that our team's efforts made you feel so welcomed and special. Your confidence is our greatest reward, and we appreciate your kind words about our work. We're grateful for your support and look forward to serving you again in the future!
Carly V.
Lovely office with clean facilities, and attentive staff who really try to accommodate the patient. Spent a lot of time educating my son on braces care and got us in quickly when he had an issue with his wire. Would highly recommend!
Response from the owner:Thank you for your wonderful review, Carly! We're thrilled that you and your son had a positive experience with us. Our team is dedicated to providing the best care and support for our patients. We appreciate your recommendation and look forward to seeing you again!
Nicole B.
Great experience! My daughter’s smile is now even more beautiful!
Response from the owner:Thank you for your wonderful feedback, Nicole! We're thrilled to hear that your daughter is now smiling even brighter. Your satisfaction is our top priority, and we appreciate your support!