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Pediatric dentists and orthodontists: a partnership for patients

  • Zammitti & Gidaly Orthodontics
  • October 16, 2017

This blog is a guest post written by Dr. David Moore, of Charlotte Pediatric Dentistry.

When I started Charlotte Pediatric Dentistry, I had a vision for what the practice would be for families in the greater Charlotte area. I knew that the mission had to involve partnerships, building solid patient relationships, and listening to feedback from the families who visited us.

Every single decision since opening the doors – big and small – has led us to where we are today. One of the decisions I’m most proud of is the commitment to finding and building solid community partnerships to help provide total oral health care for pediatric patients in Charlotte and the surrounding communities.

The relationship our practice has with the folks at Zammitti & Gidaly Orthodontics is a strong example of an area partnership that benefits the families in the Davidson community. In the early part of 2018, we’ll be able to expand our comprehensive pediatric oral health care to Harrisburg.

Our shared space will be located in the brand-new, Publix-anchored Harris Square Center! We look forward to having the opportunity to provide Harrisburg and its surrounding communities with superior pediatric dental and orthodontic care – utilizing the latest techniques and state-of-the-art-technology, all in a comfortable and family-focused office design! Our experienced dental teams will not only ensure your child has excellent dental health, but also work together to create a smile for a lifetime!

As we’ve grown our partnership with Zammitti & Gidaly, we’ve learned we have three key areas of overlap in our missions and visions for our practices: patient-centered business operations, a partnership approach to oral health, and a desire to listen to parent feedback to grow and improve.

Patient-Centered Care

As we at Charlotte Pediatric Dentistry have continued to grow in the Charlotte market, we are always looking for ways to offer quality care in ways and places that are convenient for families with children of all ages. Our office locations, including the upcoming office at Harris Square, are strategically placed in areas we know are easy-to-access and frequently visited by our patients and their families. Drs. Zammitti & Gidaly have approached their office growth in the same manner, with an end goal of being able to serve pediatric and adult orthodontic patients.

Both of our practices also look to provide patient education in the office and from the convenience of a mobile phone or computer. Our blog focuses on providing our patients and the community with helpful information on pediatric oral health care, as well as an inside look at our offices and team. The blog from Zammitti & Gidaly covers a wide array of topics and provides so many valuable insights for people considering or receiving orthodontic care.

 

 

 

 

Partnership Approach

While it’s not always the standard approach, both of our practices firmly believe in a partnership approach to total oral health. My team at Charlotte Pediatric Dentistry specializes in pediatric dental care, but when matters of pediatric orthodontics arise, we are quick to refer our families to a trusted partner. That’s where the folks at Zammitti & Gidaly help us in building the long-term patient relationship. Not only do they provide excellent care for our pediatric patients, but they are able to continue to serve our patients into adulthood.

Parent Feedback

Most importantly, our shared commitment to listening (and responding) to feedback helps us to continue to create long-lasting patient relationships and become experts for comprehensive pediatric oral health care in Charlotte. For us at Charlotte Pediatric Dentistry, we share feedback on our site and on our social media, as well as with posts in our offices. You can read all the great things people are saying about Zammitti & Gidaly (and there’s quite a lot) on the website or also on social media.

 

We love our partnership with Zammitti & Gidaly – Please look for our Harrisburg grand opening in early 2018 …. we can’t wait!!

___________________________________

ABOUT DR. DAVID MOORE

Dr. Moore is founder of Charlotte Pediatric Dentistry. They have five office locations – Cotswold, University, Davidson, Gastonia, and Waverly. Charlotte Pediatric Dentistry will share space with Zammitti and Gidaly Orthodontics in Harris Square Center (slated to open early 2018).

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Lauren S.
We have had a wonderful experience with Dr. Gidaly. He is professional, friendly, and truly exceptional at what he does. He always takes the time to make my child feel comfortable and at ease, which means so much during orthodontic visits. We are grateful for the quality of care and the warm environment he provides. Highly recommend!
Kelsey D.
I had such an amazing experience from start to finish!

Dr.Gidaly is so knowledgeable! His staff is wonderful too. Karen was so helpful and kind. The whole office is immaculately clean as well. So excited for my new journey with my braces!

Highly recommend!
Response from the owner:Thank you for your wonderful review, Kelsey! We're thrilled to hear about your positive experience with Dr. Gidaly and our team. We look forward to supporting you on your braces journey!
Margarita M.
I had a consult visit today and must I say both Dr. Gidaly and Ms. Karen were so sweet and professional even the receptionist. I love a welcoming warming place and as an office secretary myself I love that bring that kind of energy. Would definitely recommend them to go check out your orthodontic needs. Can’t wait to be back soon !
Response from the owner:Thank you for your wonderful review, Margarita! We're thrilled to hear that you felt welcomed and appreciated our team's professionalism. We look forward to seeing you again soon for your orthodontic needs!
Kaleigh D.
I’ve had a great experience with my orthodontist and the team here! They really listened to my concerns and made sure to provide exactly what I wanted for my Invisalign treatment. The orthodontic assistants are always so friendly and professional, and the office itself is modern and welcoming. I always feel comfortable and well-cared for during my visits!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team and your Invisalign treatment. Your comfort and satisfaction are our top priorities. We look forward to seeing you again!
Priscilla S.
Gidaly and the staff at this office are such a pleasure to work with. They are timely, accommodating with scheduling, very professional, and also warm and friendly. I really like that they see you as much as need throughout the whole process. Both of my teens now sport beautiful smiles.
Response from the owner:Thank you for your wonderful review, Priscilla! We're thrilled to hear that you and your teens had a positive experience with our team. Your satisfaction is our priority, and we appreciate your trust in us!
Gloria P.
I had an amazing experience at Zammitti & Gidaly office today! Dr. Gidaly very professional and took the time to explain everything clearly. I had several questions, and he patiently answered each one.
Karen made the entire visit extra special she was professional, kind, and so much fun to be around. We laughed through my x-rays and she even made discussing my payment plan easy and stress-free.
I would highly recommend Dr. Gidaly office to anyone looking to get their teeth straightened or any dental work done. I’m so happy with my decision and can’t wait to get my braces put in!
Response from the owner:Thank you, Gloria, for your wonderful review! We're thrilled to hear about your positive experience with Dr. Gidaly and Karen. Your recommendation means a lot to us. We look forward to seeing you again soon!
Jacqueline R.
So far a great experience. No complains at all. Staff is wonderful!
Response from the owner:Thank you, Jacqueline! We're thrilled to hear you're having a great experience with our wonderful staff. Your satisfaction is our priority, and we look forward to continuing to serve you!
Maria L.
I really enjoyed my visit here. Everyone was extremely welcoming and informative. I feel very comfortable starting my journey here.
Response from the owner:Thank you, Maria! We're thrilled to hear you enjoyed your visit and felt welcomed. Our team is dedicated to making your journey comfortable and informative. We look forward to seeing you again soon!
Laura C.
This team truly takes care of people. Karen was so kind and one of the most knowledgeable people I’ve ever been helped by at an office. She was able to answer a lot of detailed questions not only about options, processes annd procedures, but also complex insurance changes and difficult timing I needed to navigate. She gave me a clear and transparent quote with ease. Both Karen and Dr. Gidaly are also very compassionate and went out of their way to help me problem-solve another dental issue I was having that had nothing to do with the work they had signed on to do. Dr. Gidaly went as far as calling me from his personal cell when he was off to check in, answer questions, help come up with a plan and let me know that I could reach out to him at any time. It can be really hard to find providers who are both highly skilled AND compassionate. This office is both. Highly recommend!!!
Response from the owner:Thank you for your wonderful review, Laura! We're thrilled to hear about your positive experience with Karen and Dr. Gidaly. Our team is dedicated to providing compassionate and knowledgeable care. We appreciate your recommendation!
Tecina H.
Myself and 3 children as well as my sister and her family has all went to Zammitti and Gidaly for our Orthodontic needs. We all love them .
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you and your family love our services. We look forward to continuing to provide excellent orthodontic care for everyone.
hopee
Love love loveeee. I’m very picky about where I go & this ortho did not disappoint. Such a beautiful environment and I always feel at home. Amazing staff & very understanding as well. You can tell they love what they do!!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you feel at home and appreciate our team's dedication. Your satisfaction means a lot to us, and we look forward to continuing your orthodontic journey!
Kaiymma E.
great appointment, everyone was friendly & very efficient. happy to be a new patient!
Response from the owner:Thank you for your kind words, Kaiymma! We’re thrilled you had a great experience with our team. Welcome to our practice, and we look forward to helping you achieve your dream smile!
Kim B.
Always a good experience. Dr. Zammitti and the dental hygienist were always professional and courteous.
Response from the owner:Thank you for your kind words, Kim! We’re thrilled to hear about your positive experiences with Dr. Zammitti and our team. We look forward to seeing you again soon at Zammitti & Gidaly Orthodontics!
Salah K.
Incredible team, incredible atmosphere, can’t recommend this place enough!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your experience with our team and atmosphere. Your recommendation means a lot to us. We look forward to seeing you again soon!
Ebony S.
The office was so Welcoming everybody was nice and sweet and made you feel like you were at home. Coco personality was over the top. She was very loving and caring from the time you walk in till the time you walk out!! 1000/10 will always recommend
Response from the owner:Thank you for your kind words, Ebony. We're thrilled to hear you felt at home during your visit. Coco and our entire team strive to create a welcoming environment for all our patients. We appreciate your recommendation!
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